Maria Bethancourt
On December 1st, 2017, Maria Bethancourt submitted Jessica’s application to ThinkTank Learning for their Advising Counselor position. This was just four days after the position went live on the Reflik platform.
ThinkTank Learning is the premier after-school education program in California. Steven Ma, the company’s CEO, makes a stern promise to parents: His program will get their children into the college of their choice. The numbers don’t lie. Typically, the program’s students score in the top 1% of all ACT and SAT scores.
ThinkTank wanted their next Advising Counselor to have experience in sales and have some fluency in Chinese, Korean, or an Indian language.
Maria is a lead recruiter at the recruiting agency, In The Metro.
Jessica was beyond the perfect candidate. With nearly 5 years of experience in education and sales, she is a UC Berkeley graduate and is fluent in Cantonese. Jessica currently studies Counseling Education in San Jose!
Maria was able to find and place a top candidate like Jessica with the help of feedback from the hiring managers.
For thousands of recruiters in America today, receiving constructive feedback from hiring managers is a major obstacle to finding and actually placing the perfect candidate quickly. We sat down with Maria to understand just how Reflik was able to get her the feedback she needed.
Hi, Maria! Thanks for speaking with us. Let’s start with some background. How long have you been a recruiter?
Hi! I have been a recruiter for the past three and a half years.
What was your experience like before working on Reflik?
In general, it has been a good experience. I love recruiting! But, getting feedback from hiring managers has always been difficult.
Getting good, actionable feedback from hiring managers seems to be a common problem for the entire industry, right? How have you followed up with clients?
I used industry best practices. I built relationships. Just like everyone else, I wrote emails and made phone calls.
Makes sense. Have things been different with Reflik?
I started using Reflik like 8 months ago, more or less. I haven’t looked back. It has been such a nice experience, always knowing where my candidates are and at what stage. I can easily keep candidates posted, which is very important to filling a position.
Is getting feedback from our account managers/employers reliable?
It sure is! They keep me up-to-date on what is going on with my candidate. Reflik’s Account Managers are just a call away!
Talk to me about the communications process. How does the feedback you get on Reflik help you actually place perfect candidates?
Sure. Really glad to be joining the Reflik webinars. Account managers like Preetam Deshprabhu clearly know what recruiters need to fill a job quickly and effectively. They present the information in a concise and timely fashion. The Q&A sessions are a nice touch, too. Very helpful. Reflik’s technology simplifies recruiting as a whole, as well.
So Reflik helps you find the right candidates as well as actually placing candidates. Let’s start with the sourcing part. How does Reflik help you find the right kind of candidates?
On webinars, Account Managers share the exact information that I need to find and place the right candidates. The Account Management team at Reflik is very well informed about what is going on with a client and the hiring manager’s needs. They answer every question I have very clearly. Moreover, their comments are very actionable: I know exactly what kind of candidates to look for and how to coach my candidates to improve their chances of getting the job.
In many cases, hiring managers join their recruiting teams and Reflik’s account managers on webinars. It simply does not get better than that!
Let’s talk about second part: actually placing candidates or, in other words, filling positions. How does Reflik help you do that?
Listen, we cannot talk about Reflik’s platform without talking about the technology. Reflik’s Track Candidates feature is the crux of my day-to-day while working on the platform. I can now make more placements because of this feature.
Using the Track Candidates feature, I know exactly which candidates I should focus on for the day – my objectives are so crystal clear! I know exactly who to follow up with and how to follow up with them.
Follow ups are an incredibly effective tool in actually placing candidates. First, you ensure that the candidate is engaged, feels appreciated, and understands that this is a serious opportunity. Second, you engage with the employer. Let them know your candidates are highly qualified and very interested. Reflik lets you do both really well with the Track Candidates feature.
That’s awesome! So, one last question before we close up our conversation here. Do you have anything else you’d like our readers to know about Reflik?
Of course! Reflik is a platform for all kinds of recruiters – no matter how long you’ve been recruiting or what your specialization is. Reflik is a very reliable platform that has been growing rapidly. You can work on the jobs you actually want to work on, when you want to work on them.
